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Skills Office Network

Common ILR Error Codes and Apprenticeship Data Errors Explained

Aug 26
13 min read

Accurate Individualised Learner Record data is essential to apprenticeship funding, performance reporting and regulatory compliance.

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A single incorrect date, missing field or inconsistent learner record can prevent an ILR submission from passing validation. Other errors may not stop the file from being accepted but can still result in incorrect funding, unreliable performance data or concerns during a funding assurance review.

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Training providers therefore need to understand not only how to clear ILR error codes, but also how to identify data that is technically valid yet inconsistent with the learner file, apprenticeship service or funding evidence.

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Skills Office Network helps training providers investigate validation errors, reconcile apprenticeship data and establish reliable monthly submission processes.

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Table of Content:

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What Is an ILR Error Code?

An ILR error code is generated when learner data fails one of the validation rules applied by the Department for Education’s Submit Learner Data service or the Funding Information System.

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The official ILR validation rules test whether:

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  • A mandatory field has been completed

  • A value is included in the current ILR specification

  • A code was valid on the relevant date

  • Dates follow a logical sequence

  • Related fields are consistent

  • Records relating to the same learner or programme agree

  • The information meets the requirements of the relevant funding model

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Providers should always investigate an error using the validation rules for the correct academic year. A code or field combination accepted in one funding year may be amended, replaced or withdrawn in the next.

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ILR Errors and Warnings Are Not the Same

Validation results may contain both errors and warnings. They should not be treated in the same way, but both require attention.

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ILR Error

ILR Warning

What it means

The data is incomplete, invalid or logically inconsistent

The data is unusual and requires investigation

Submission impact

The affected record may not be accepted or processed

The record may still be accepted

Required action

Identify the cause and correct inaccurate data

Confirm whether the unusual value is accurate

Evidence needed

The corrected value must agree with source evidence

A valid exception needs evidence and an explanation

Can it be ignored?

No

No

Audit trail

Record the correction and any funding impact

Record why the warning was reviewed and accepted

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An error should not be cleared by selecting a different code simply because the alternative value passes validation. The revised information must accurately reflect the learner’s circumstances and be supported by evidence.

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A warning should never be ignored merely because it does not prevent submission. Both errors and warnings should form part of the provider’s monthly data-quality process.

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Skills Office Network can help providers distinguish genuine coding errors from valid exceptions and establish an auditable record of the checks completed.

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How ILR Error Codes Are Structured

ILR validation codes generally indicate the field, entity or type of validation being applied.

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They may include:

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  • Field-level rules that test whether an individual value is valid

  • Cross-field rules that examine whether two or more fields are compatible

  • Cross-record rules that test relationships between different aims or learner records

  • Rules beginning with FD_ that identify failures against the ILR schema or required field format

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The short error message does not always explain the complete cause.

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Providers should open the full validation rule and review:

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  • The error message

  • The purpose or intent of the rule

  • The affected ILR fields

  • The detailed error condition

  • The rule severity

  • The applicable funding year

  • The rule version and change history

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This reduces the risk of correcting one field while leaving the underlying inconsistency unresolved.

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Common ILR Error Categories

Individual validation codes change as the ILR specification develops, but the underlying causes usually fall into several recurring categories.

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Error Category

What to Check

Main Risk

Invalid or expired codes

Current ILR specification and code validity dates

Rejected or inaccurate learner record

Missing mandatory fields

Funding model, programme type and related fields

Record may fail validation

Date sequence errors

Training plan, reviews, engagement and employer evidence

Incorrect funding or performance data

Learning aim errors

Programme aim, component aims and aim validity

Incorrect programme reporting

Employment status errors

Employment evidence, employer details and dates

Apprenticeship eligibility risk

Financial record errors

Employer agreement, invoices, receipts and price records

Incorrect funding claim

Duplicate records

Learner references, restarts and previous submissions

Double counting or duplicate funding

Learning support errors

Assessed need, delivery evidence, dates and costs

Unsupported support funding

Service mismatches

Dates, standard, employer, price and approvals

Delayed or incorrect payment

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The category of an error can help the provider identify where the investigation should begin. It does not replace the need to read the complete validation rule and examine the underlying evidence.

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Invalid or Expired ILR Codes

An ILR field may contain a code that is not included in the current specification or was not valid on the date to which the record relates.

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This can affect fields including:

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  • Prior attainment

  • Learning delivery monitoring

  • Employment status monitoring

  • Learner funding and monitoring

  • Learning difficulty, disability and health information

  • Source of funding

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For example, the 2026/27 rule PriorAttain_03 identifies a prior-attainment value that is not valid under the relevant ILR specification.

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The correct response is not to select the nearest available option. The provider must confirm the learner’s actual prior attainment and apply the valid code that accurately represents it.

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The 2026/27 rule ESMType_11 similarly checks whether an employment status monitoring type and code were valid on the date the employment status applied.

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To resolve an invalid-code error:

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  1. Identify the field named in the validation rule.

  2. Check the permitted codes for the relevant funding year.

  3. Confirm the valid-from and valid-to dates.

  4. Compare the ILR entry with the original learner evidence.

  5. Correct the source system only when the evidence supports the change.

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Missing Mandatory Fields

Some ILR fields become mandatory only when a particular funding model, programme type or learner circumstance applies.

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A field may therefore appear optional for one learner but generate an error for another.

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Common examples involve:

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  • Employment status information

  • Programme aim data

  • Apprenticeship financial records

  • Planned learning dates

  • Employer identifiers

  • Learning support information

  • Prior attainment

  • Learner funding and monitoring information

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When investigating a missing-field error, providers should examine the complete learner record rather than only the field named in the validation message.

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A missing value may be the consequence of another field having been coded incorrectly. Adding a value without understanding why it is required can create further inconsistencies.

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Where the same mandatory-field errors appear repeatedly, Skills Office Network can review both the affected records and the data-capture processes that created them.

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ILR Date Sequence Errors

ILR dates must form a logical and evidence-based sequence.

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Common date problems include:

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  • A learning start date after the planned end date

  • An actual end date before the learning start date

  • An achievement date that conflicts with completion evidence

  • An employment status date that does not align with the programme start

  • A break in learning recorded with inconsistent dates

  • A change of employer applied from the wrong date

  • A withdrawal date that does not reflect the learner’s last evidenced activity

  • A learning aim continuing after the programme has ended

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Dates can directly affect funding calculations, completion reporting and qualification achievement rates.

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Providers should never estimate a date or move it simply to clear a validation error. The correct date should be established from the training plan, progress reviews, attendance or engagement records, employer communication and other relevant evidence.

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Where an incorrect date has already affected a previous return, the provider should also establish whether the correction changes funding, performance reporting or another connected record.

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Learning Aim and Programme Aim Errors

Apprenticeship records normally require a programme aim and the appropriate component learning aims.

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Errors may occur when:

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  • The programme aim is missing

  • The learning aim reference is invalid

  • The aim was not available on the recorded start date

  • The programme type does not match the apprenticeship

  • Component aims have been recorded without the required programme aim

  • A closed or replaced learning aim continues to be used

  • A learner restart has not been recorded correctly

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Providers should confirm that each learning aim was valid on the learner’s start date and accurately represents the programme being delivered.

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A learning aim can be technically valid but still be incorrect for the individual learner. The ILR must agree with the training plan, enrolment documentation and actual delivery.

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Employment Status Errors

Employment information is particularly important for apprenticeship records because the apprentice must have an appropriate employment arrangement.

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Errors and inconsistencies can arise where:

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  • The employment status record is missing

  • The date employment status applies is incorrect

  • Required monitoring information has not been returned

  • Employer identifiers are inconsistent

  • A change of employer has not been recorded correctly

  • The learner’s employment evidence conflicts with the ILR

  • The ILR does not agree with the apprenticeship service

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The provider should compare the ILR with employment evidence, employer confirmation, the management information system and the apprenticeship service.

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Where an apprentice changes employer, the provider should establish the correct funding and ILR treatment before amending the record. The action required will depend on the timing and circumstances of the change.

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Apprenticeship Financial Record Errors

Apprenticeship financial records can generate validation errors or funding discrepancies when payment information is incomplete or inconsistent.

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Common problems include:

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  • Missing training price records

  • Duplicate financial records

  • Incorrect payment dates

  • Employer payment records that do not agree with invoices or receipts

  • Price information that differs from the apprenticeship service

  • Missing employer contributions

  • Price changes without an updated agreement

  • Contributions recorded against the wrong learner or employer

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The ILR should reflect the price agreed with the employer, subject to the applicable funding rules and funding band maximum.

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Providers must also retain evidence supporting employer contributions where these are required. Recording an amount in the ILR does not demonstrate that the payment was due, invoiced or received.

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An independent review can test whether ILR financial records agree with employer agreements, price negotiations, invoices, receipts and learner-file evidence.

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Duplicate Learner and Learning Records

Duplicate records can result in validation failures, double counting or incorrect funding.

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They may be caused by:

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  • Creating a new learner instead of updating an existing record

  • Changing management information systems

  • Re-importing previously submitted data

  • Recording a restart without linking it to the earlier episode

  • Using inconsistent learner reference numbers

  • Failing to reconcile data received from a delivery partner

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Providers should not immediately delete a record because it appears to be duplicated.

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They should first establish which record accurately represents the learner’s history, whether funding has already been claimed and whether the apparent duplicate is actually a valid restart or separate learning episode.

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The investigation and any resulting correction should be documented, particularly where the duplicate has affected a previous funding claim.

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Learner Identity Errors

Learner identity errors may involve:

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  • Unique Learner Numbers

  • National Insurance numbers

  • Learner reference numbers

  • Names

  • Dates of birth

  • Postcodes

  • Duplicate identities

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Rules beginning with FD_ may identify values that exceed the permitted field length or do not follow the format required by the ILR schema.

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For example, FD_NINumber_AL checks whether the National Insurance number returned meets the permitted field-length requirement.

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Providers should compare the ILR with reliable identity evidence and the Learning Records Service where appropriate.

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Identity information should never be invented, shortened or replaced with a generic value solely to make a record pass validation.

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Learning Support Data Errors

Learning support errors may occur where:

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  • A learner’s support need has not been recorded correctly

  • Funding is claimed without sufficient evidence of need

  • Support start and end dates do not reflect the actual period of delivery

  • Monthly claims continue after support has ended

  • The ILR does not agree with the support assessment

  • There is insufficient evidence of the support provided

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A technically valid ILR entry does not by itself demonstrate eligibility for learning support funding.

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Providers need evidence showing why support was necessary, what support was delivered, when it was delivered and how the cost was calculated.

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Skills Office Network can test learning support claims and the associated learner evidence as part of an independent funding review.

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Apprenticeship Service and ILR Mismatches

An ILR file can pass technical validation while still conflicting with the apprenticeship service.

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Potential mismatches include:

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  • Different learning start dates

  • Different planned end dates

  • An incorrect apprenticeship standard

  • Inconsistent employer details

  • Different training prices

  • Missing employer approvals

  • Records that have not matched to an apprenticeship service commitment

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These differences can delay payments or create funding reconciliation issues.

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Providers should reconcile the ILR, management information system and apprenticeship service every month. Reconciliation should take place before submission rather than after an unexpected funding movement appears.

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Skills Office Network can support providers with apprenticeship service reconciliation, error investigation and monthly submission checks.

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Why an Accepted ILR Can Still Be Incorrect

Passing validation does not prove that an ILR is accurate or funding-compliant.

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Technical Validation Checks

Funding Assurance Checks

Valid field formats

Learner eligibility

Permitted ILR codes

Genuine learning activity

Mandatory fields

Employment evidence

Logical date sequences

Recognition of prior learning

Cross-field consistency

Employer contributions

File and schema requirements

Learning support evidence

Valid learning aim references

Withdrawal and completion evidence

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Validation rules test whether data meets specified technical and logical conditions. They cannot always determine whether the information accurately reflects what happened.

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For example, a withdrawal date may pass validation but still be incorrect if it does not reflect the learner’s last evidenced learning activity.

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Similarly, a learning support claim may be technically valid while lacking sufficient evidence of assessed need, delivery or cost.

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Providers therefore need both technically valid data and evidence-supported funding claims.

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How to Investigate an ILR Error Correctly

A reliable investigation should follow a consistent process.

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Step 1 Identify the error code

Read the complete validation rule for the correct academic year.

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Do not rely only on the short message displayed in the rule violation report.

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Step 2 Identify every affected field

Some rules test several fields or records. Changing only the field named in the code may not resolve the underlying issue.

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Step 3 Review the source evidence

Compare the ILR with the original learner, employer and delivery records.

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Relevant evidence may include:

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  • Application and enrolment records

  • Initial assessment

  • Recognition of prior learning assessment

  • Training plan

  • Employment evidence

  • Employer agreement

  • Price negotiation evidence

  • Progress reviews

  • Attendance or engagement records

  • Break-in-learning documentation

  • Withdrawal or completion evidence

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Step 4 Confirm the funding-rule position

A technically possible amendment may still be inconsistent with the apprenticeship funding rules.

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Providers should confirm that the revised record remains an accurate representation of the learner’s eligibility, employment and delivery.

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Step 5 Correct the source system

Corrections should normally be made in the management information system rather than only in the exported XML file.

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This preserves the audit trail and prevents the error from returning in the next submission.

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Step 6 Document the correction

Material amendments should be documented.

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The correction record should show:

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  • What was incorrect

  • Why the error occurred

  • What evidence was checked

  • What change was made

  • Who authorised the change

  • When the amendment was completed

  • Whether funding was affected

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Using PDSAT to Identify Apprenticeship Data Errors

The Provider Data Self-Assessment Toolkit analyses ILR data and produces reports that help providers identify unusual or potentially incorrect records.

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The Department for Education recommends reviewing and correcting ILR errors and warnings before processing the file in PDSAT.

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PDSAT reports may highlight:

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  • Unexpected funding values

  • Duplicate records

  • Unusual programme durations

  • Inconsistent learner dates

  • Missing or unusual employment information

  • Potentially unsupported funding claims

  • Records requiring evidence sampling

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A PDSAT exception does not automatically mean that the record is incorrect.

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Each exception should be investigated. Incorrect records should be corrected, while valid exceptions should be supported by evidence and a documented explanation.

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The Department for Education encourages providers to use PDSAT regularly throughout the year as part of routine data cleansing and preparation for funding assurance activity.

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Monthly ILR Data Quality Checklist

Use this checklist before every ILR submission and retain evidence of the review and management approval.

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Monthly Control

Done

Evidence to Retain

Update learner and delivery information in the MIS

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MIS update record

Reconcile the ILR with the apprenticeship service

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Reconciliation report

Run the current ILR validation rules

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Rule violation report

Investigate and correct every validation error

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Error log and correction record

Review and document warnings

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Warning review log

Review unexpected funding movements

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Funding variance report

Run relevant PDSAT reports

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Reports and investigation notes

Sample high-risk learner records

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Sampling record and findings

Review unresolved exceptions

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Exception tracker

Obtain management approval

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Submission approval record

Report significant risks

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Management or board report

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Data-quality findings should be visible to senior leaders and governors.

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Repeated errors may indicate weaknesses in enrolment, staff training, employer engagement, delivery processes or management oversight rather than an isolated MIS problem.

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Skills Office Network can help boards establish proportionate reporting for ILR accuracy, funding exposure and unresolved data exceptions.

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When External ILR Support May Be Needed

External support may be appropriate where:

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  • Error volumes remain consistently high

  • The same errors recur each month

  • Staff cannot identify the original source of an error

  • ILR data does not reconcile with the apprenticeship service

  • Funding reports contain unexplained movements

  • The provider is approaching an important submission deadline

  • A key MIS employee has left

  • The organisation is changing management information systems

  • Delivery is growing rapidly

  • A funding assurance review has been announced

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Skills Office Network combines technical ILR support with apprenticeship funding expertise. This helps providers resolve immediate submission problems while strengthening the processes and controls that caused them.

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How Skills Office Network Can Help

Skills Office Network supports apprenticeship providers with:

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  • ILR validation and error investigation

  • Monthly ILR submission support

  • Apprenticeship service reconciliation

  • PDSAT and funding-report analysis

  • Learner-file sampling

  • Funding-rule compliance checks

  • Data-quality improvement planning

  • Staff guidance and process development

  • Preparation for Department for Education funding assurance activity

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Support can focus on a particular data issue, provide additional capacity during a difficult return or examine the provider’s wider ILR control environment.

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For ongoing technical and submission support:

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For a broader review of learner evidence and funding exposure:

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Final ILR Error Checklist

Before submitting an ILR return, confirm that:

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  • The current funding year’s specification and validation rules have been used

  • Every validation error has been investigated and corrected

  • Warnings have been reviewed and documented

  • Learner dates follow a logical and evidenced sequence

  • Learning aims were valid on the relevant start dates

  • Employment information is current and complete

  • Financial records agree with employer evidence

  • The ILR reconciles with the apprenticeship service

  • Funding reports have been reviewed for unexpected changes

  • Relevant PDSAT reports have been investigated

  • Corrections have been made in the source system

  • Material amendments have a clear audit trail

  • Senior management has visibility of significant data-quality risks

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Accurate ILR data protects funding, supports reliable performance reporting and helps providers demonstrate effective control of apprenticeship delivery.

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The objective should not be merely to produce a file with no validation errors. The objective is to maintain an ILR that is technically valid, factually accurate and fully supported by evidence.

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